To mark its 20th anniversary, Procore wanted to rejoice its customers and share some of the highlights of their journeys with Procore. This post is the second in a sequence of buyer stories that Jobsite will function throughout the calendar year.
Launched in 1994, Discovery Land Enterprise, (DLC) is a actual estate developer and operator of personal residential club communities and resorts. Its huge portfolio of club houses spans the world, with just about every developing seamlessly mixing distinctive architectural style and design with the unspoiled all-natural natural beauty of the surroundings.
Heidi Heitz, a Senior Procore Good results Professional for DLC’s setting up arm, Discovery Builders, is responsible for leveraging integrated answers and implementations as attributes and properties occur onboard. As a seasoned Procore person, Heitz was instrumental to DLC’s effective Procore rollout in 2017.
Having processes up to velocity with Procore
A person of Heitz’s first priorities was to standardize DLC’s price tag coding and integrate their accounting system with Procore.
“The development business, in normal, was late to the desk with know-how, but Procore was one particular of the very first goods to genuinely get everyone up to speed. Currently being equipped to see knowledge in true-time compared to old-school reporting is priceless,” she explained.
As a 25-12 months industry veteran with working experience both equally in the place of work and the discipline, Heitz has a deep comprehending of the many roles and how ideal to impact and stimulate Procore end users. She thinks in palms-on schooling and coaching right up until staff associates truly feel assured with the computer software.
Operating hand-in-hand with the consumer achievement group
As DLC has progressed in its Procore journey, Heitz exclusively singled out the Procore client results crew as instrumental in accomplishing what they’ve completed.
“Procore’s help exceeds the norm. I could not do my task devoid of the customer achievements staff. I usually come across them to be expert, timely, and friendly,” reported Heitz.
Since a lot of of DLC’s projects entail paying for and establishing distant land, the company discounts with unique logistical hurdles, such as managing deliveries in the continental U.S. as nicely as overseas. The firm specifically appreciates Procore’s open up API when it comes to this challenge. Getting a phase further, DLC uses custom-written computer software that connects straight to the Procore API with enable from the group.
“It’s very important to our product that we are equipped to crank out custom made experiences,” explained Heitz. “We not only report internally but we also give our users reliable updates with economical and development information pulled from Procore.”
A front-row seat to an evolving marketplace
Heitz has experienced a front-row seat to construction’s evolving romantic relationship with technologies more than the last two decades.
“The immediacy and accuracy with which we can get data out to people in excess of the previous handful of decades is indispensable,” she explained. “Our stakeholders want to know, in true-time, the place they stand from a timeline viewpoint to how their income is remaining expended.”
Heidi Heitz, Senior Procore Results Professional, Discovery Builders
As a business whose operate runs the gamut from household properties to multiphase golfing golf equipment, the team at DLC appreciates Procore’s adaptability to accommodate a huge wide range of project sorts. Furthermore, with Discovery Builders’ achievements so evident, other elements of the corporation are starting off to choose observe.
“Discovery Builders has established what can be obtained in Procore, and it is pretty thrilling for the reason that now our advancement teams are showing desire. It’s a sound system that can get the entire corporation to another stage in technologies as properly as increased interaction,” explained Heitz.
As for what Heitz expects to see with know-how in the next ten years, she stated DLC will continue to standardize procedures and additional split project information and facts out of its traditional silos, adding transparency and earning the data considerably more usable to discipline teams.
The enterprise is also in the method of integrating its cloud-based accounting software program with Procore.
“I imagine our technological innovation is only going to improve and get superior. We have an IT team that supports impressive small business methods and understands the great importance of a return on our financial commitment.”